Resetting User Passwords

Resetting User Passwords

After a User has been granted access to the VERSITAL User Site they may need their password reset.  You can only send a Password Reset Email to a User from within Netsuite.

  1. In NetSuite use the global search to search for the email address that needs a password reset and click on the MVN VERSITAL Client User record that appears


  2. Edit the record and check the Send Password Reset Email checkbox


  3. Save the record and the user will receive an email with a link to reset their password. 
    NOTE - The Send Password Reset Email box may become unchecked when you save the record, but the email will still be sent.

    • Related Articles

    • Managing User Access

      Once you have given access to Users you may need to change or update their access in the future. If you need help with inviting new users to your VERSITAL portals or creating new users please see our article in our Quick Start Guide. Manage within ...

    • Step 5 - User Site Settings

      You have many options to customize the format of the site your users (ie. Customers, Vendors, Employees) will interact with. You can update this user site with colors, images and links that match your companies branding and web presence. This can all ...

    • Step 9 - Invite Users

      You can invite Users to join the portals you build in many different ways. The quickest and easiest way is to invite Users through your normal NetSuite interface. In NetSuite use the global search to search for MVN VERSITAL Client User Click the New ...

    • Create and Invite Users via CSV Import

      You are able to create Users one at a time in the NetSuite UI using our Quick Start Guide. However, if you have a lot of Users to create you can leverage the CSV import capabilities of NetSuite to create users, send invitation emails or reset ...

    • Image Size Recommendations

      There are multiple images that can be configured on the user site and below are the recommended sizes for each. User Site Logo - it is recommended that you center your logo on a 200 x 200 transparent background. Your logo does not have to fully fill ...